Sensitivity training at Starbucks

African-American being arrested at Starbucks

This week I was on the way to a conference in Illinois and changed planes in Chicago. I had time, so I stopped by Starbucks for some caffeine. I asked the barrister whether she shouldn’t be at sensitivity training. She laughed and said she thought it was a big joke. The executives of Starbucks certainly didn’t see it as a joke. This was May 29th, the day when most Starbucks (except apparently the airport outlets) closed down for sensitivity training. The employees were asked (on a voluntary basis) to take part in a workshop on countering bias and prejudicial treatment of customers based on their race or ethnicity. This developed out of an incident at a Starbucks in Philadelphia in which 2 black men waiting there to meet others for a business meeting were arrested. The rationale given by the manager was that the two men had not ordered anything and thus were not allowed, according to Starbucks rules, to be there. Many people have pointed out that if the men had been white, the manager likely would have not called the police.

Following the uproar over the incident, Starbucks announced the training session, aimed at showing employees their unconscious bias, with the hope that doing so would result in more equitable treatment of all customers. Part of that training was viewing a powerful 7-minute video by documentary maker Stanley Nelson, which included moving statements of personal experiences:

As good as that short video is, its effect, as well as that of the rest of the 4-hour training may expose Starbucks employees to the reality of inequitable treatment of African-Americans in public spaces, but there’s no guarantee that such knowledge will change behaviors. Sherrilyn Ifill comments in the film that when Whites in the US encounter Blacks they use “the shortcut that’s been wired into your brain because of the society we live in that tells you when you see me that you should be nervous”. Such prejudicial views may not be something we are aware of – it is likely to be a case of unconscious or hidden bias.

This is a topic that has been studied in sociology and social psychology as well as discussed in public forums. The Project Implicit provides a popular online test, the Implicit Association Test (IAT) to reveal “your implicit associations about race, gender, sexual orientation, and other topics”. However, being aware of one’s implicit biases may not be the key to changing behaviors. A recent critique of the IAT by Olivia Goldhill in Quartz points out that “the implicit bias narrative lets us off the hook. We can’t feel as guilty or be held to account for racism that isn’t conscious. The forgiving notion of unconscious prejudice has become the go-to explanation for all manner of discrimination”. The article cites studies that have “found that reducing implicit bias did not affect behavior”.

The kind of training and workshops being conducted by Starbucks have been used by many other companies and organizations in recent years. It is certainly well-intentioned, but it may not be the best approach to changing people’s hearts and minds. Goldhill points to what may be more effective:

Hiring goals, diverse senior management, and penalties for those who repeatedly exhibit prejudiced behavior—rather than a soft talk about how we’re all biased but it’s not really our fault because it’s unconscious—would be effective alternative strategies for those serious about changing institutional inequality.

In the US – and we’re not alone in this – we’ve made slow progress in bringing more diversity to upper levels of management and government. Seeing more individuals who are not white males in high social, educational, and other institutional roles may over time shift views. However, it is no easy task to change systems that benefit those holding privileged positions and thus have the power to hire and fire.

Chinese prom dress inappropriate?

Keziah Daum in her prom dress

The issue of cultural appropriation often comes up in the US in relation to Halloween. Costumes based on Native American traditions, for example, are considered to be inappropriate, unless one has that particular ethnic background. Especially problematic is the use of blackface by whites. This month cultural appropriation was in the news in reference to a prom dress, an important dance and social event for North American high schoolers in their last 2 years of school. An 18-year old from Utah wore a Chinese dress to the prom and posted pictures on Twitter.

This caused a great deal of tweeting about whether it was appropriate for a white American to wear this traditional Chinese dress, known as a cheongsam (from Cantonese), also known as qipao (from Mandarin Chinese):

Others on Twitter pointed out that dresses, fashions, and other items associated with particular cultures are “appropriated” all the time with no criticism:

This is in fact an issue in which opinions may vary significantly and where sensitivity is called for, as well as looking at contexts and intentionality. I wrote about that in a post last year:

In the US, assuming for fun and celebration a different ethnicity can be a tricky proposition. No one is likely to complain if a non-German wears Lederhose and a Bavarian hat to an Oktoberfest celebration. But donning a Native American costume for Halloween is considered inappropriate, an example of “cultural appropriation”. This month Is Black History month in the US, but it’s not likely any White Americans will honor African-Americans by wearing blackface. It may come down to the context in which the ethnic borrowing takes place, and the kind of portrayal used. Representing German ethnicity by wearing an SS uniform would be problematic, as would enacting an Irish identity by dressing as a starving potato farmer. It’s also the case that historically disadvantaged and mistreated groups, like American Indians and African-Americans deserve to by treated with dignity and respect by the mainstream culture, which oppressed them. There have been too many distorted and negative portrayals of those groups in the US media and culture for it too be ok to perpetuate the stereotypes.

One of the interesting aspects of both the German and the Irish events this week-end was the incorporation of women’s domestic work in a humorous or musical way. One of the talks at the Karneval Fest was given by a self-professed “Putzfrau” (cleaning lady), who brought along her mop and bucket. Two Irish sisters, preceding Cherish the Ladies (the Ganleys), did a “brush dance”, using ordinary brooms as props around which and with which they danced. Perhaps such evocations of an underprivileged class (women in domestic roles) is permissible in this instance because of the fact that both Irish-Americans and German-Americans have become part of the cultural mainstream. We White Americans can laugh at our own, confident, at least for now, in the maintenance of the power structure that provides white privilege, even for the least prestigious among us.

A related story in the news recently is about a quite different case of cultural borrowing, namely a white woman passing for black, Rachel Dolezal, who taught in the Africana Studies program at Eastern Washington University and even became head of a local chapter of the NCAAP. She has now been charged with welfare fraud, after authorities in Washington State learned that she had income from a variety of sources, while receiving public assistance from the state.

We are not we

Screen Shot 2016-01-31 at 8.47.22 PMIn the recently released “White Privilege II”, white rappers Macklemore and Ryan Lewis address uncomfortable questions of cultural appropriation and the role of white Americans in support of the protests over Blacks being shot by police. The song starts out this way, with Macklemore referencing the the 2014 Black Lives Matter march in Ferguson, Mo., that he participated in:

Pulled into the parking lot, parked it
Zipped up my parka, joined the procession of marchers
In my head like, “Is this awkward?
Should I even be here marching?”
Thinking if they can’t, how can I breathe?
Thinking that they chant, what do I sing?
I want to take a stance cause we are not free
And then I thought about it, we are not “we”

Can the “we”, i.e. those marching, include someone (white) who has not had the same experiences as those (blacks) marching? Should he be a participant or just an observer:

“Am I on the outside looking in,
Or am I on the inside looking out?
Is it my place to give my two cents
Or should I stand on the side and shut my mouth?
‘No justice no peace’
Oh yeah, I’m saying that.
They chanting out BLACK LIVES MATTER
But I don’t say it back.
Is it O.K. for me to say? I don’t know, so I watch and stand.”

The song is actually a sequel to the the 2005 release “White Privilege”. It may be that the title of the new song is in part an effort to remind us that Macklemore’s not a Johnny-come-lately to the issue. On the original “White Privilege,” he had already acknowledged the fact that he’s using an art form that has its origins in a wholly different context from his: “Hip-hop started off in a block that I’ve never been to/ To counter act a struggle that I’ve never even been through”. Macklemore is not of course the first white rapper; as he mentions in the song there have been a whole host of singers, going back at least to Elvis who have built careers off of songs or styles originating in African-American culture. Not all have acknowledged the debt or pointed to the potential unfairness of the process: “We take all we want from black culture, but will we show up for Black Lives [Matter].”

Macklemore ends the song with Black poet and singer Jamila Woods singing the final lines, which some have interpreted as an attempt to legitimize his right to rap on this topic by including a supportive Black voice. Gene Demby, the lead blogger for NPR’s Code Switch team, who is African-American, wrote a piece this week, “Guess We Gotta Talk About Macklemore’s ‘White Privilege’ Song”, indicating by its title and its opening (“So. Macklemore. I suppose we have to talk about Macklemore.”) a distinct lack of enthusiasm. He does credit Macklemore with good intentions, and admits that engaging in dialog (at least among whites) is helpful:

It’s worth noting that Deray McKesson, one of the faces of the Black Lives Matter movement, has argued that this song does exactly what lots of people say they want more of in conversations about race — that is, it would be great if more white folks actively engaged in uncomfortable conversations about race with each other. McKesson’s note was ostensibly an endorsement, but it’s also an acknowledgement that this song is not really meant for people of color. That would seem to underscore Macklemore’s larger existential dilemma regarding his relationship to black audiences: He really seems to want to be talking to us, but he’s not saying anything we don’t already know.

At nine minutes long, the song may not prove to be a hit, but it does stir the pot.

Who owns music?

Australian rapper Iggy Azalea

Australian rapper Iggy Azalea

One of my rock heroes died this week. Jack Bruce was the bass player for the super-group Cream from the 1960’s. When I was an undergraduate, my floormates and I had endless conversations about who was the essential member of the group. The obvious choice was Eric Clapton with his soaring guitar solos. Others argued for Ginger Baker, a brilliant drummer – amazingly athletic despite looking like he was on his death bed. I – and others – argued for Jack Bruce, whose inventive and pulsating bass lines seemed to me to be the real heart of Cream’s music. Cream’s favorite musical genre was blues-based rock, often covering the songs of black blues artists such as Robert Johnson. By the late 60’s there was no controversy about white Brits playing such music. That was not the case earlier in the decade, however, when British invasion bands like the Rolling Stones were not just playing blues songs but imitating singing styles from black blues singers. What right did privileged white boys have to play music born out of the life struggles of poor black singers? To be fair, Mick Jagger and others recognized and admitted their debts to blues and R & B singers like Muddy Waters and helped in some cases such singers to be appreciated by their young white audiences. But the issue still remained for some critics that young whites had no right to appropriate the cultural capital of the African-American community.

Such controversies re-appear with some frequency. White rap singers like Eminem initially faced similar criticism. Now that hip hop has representatives all over the world and has in effect become indigenous to a wide variety of cultures, such views seem irrelevant. Still there are arguments to be made about cultural appropriation, such as Brittney Cooper did this summer in a piece in Salon about Australian white teenage rapper Iggy Azelea:

I resent Iggy Azalea for her co-optation and appropriation of sonic Southern Blackness, particularly the sonic Blackness of Southern Black women. Everytime she raps the line “tell me how you luv dat,” in her song “Fancy,” I want to scream “I don’t love dat!” I hate it.

For Cooper, Iggy’s use of black vernacular English is an affront to the struggles of the African-American community – and specifically black women – to be accepted by the white mainstream:

She does not understand the difference between code-switching and appropriation. She may get the science of it, but not the artistry. Appropriation is taking something that doesn’t belong to you and wasn’t made for you, that is not endemic to your experience, that is not necessary for your survival and using it to sound cool and make money. Code-switching is a tool for navigating a world hostile to Blackness and all things non-white. It allows one to move at will through all kinds of communities with as minimal damage as possible. But it is also rooted in a love and respect for one’s culture and for the struggle.

Rather than seeing Iggy’s popularity as a sign of the irrelevance of race in today’s society, Cooper sees it as an indicator of the different kinds of treatment of white and black women in US society.

The ability of Blackness to travel to and be performed by non-Black bodies is supposed to be a triumph of post-racial politics, a feat that proves once and for all that race is not biological. Race does not have any biological basis, but I maintain that there is no triumph and no celebration when we embrace a white girl who deliberately attempts to sound like a Black girl, in a culture where Black girls can’t get no love. How can I “love dat,” when this culture ain’t never loved us? Iggy profits from the cultural performativity and forms of survival that Black women have perfected, without having to encounter and deal with the social problem that is the Black female body, with its perceived excesses, unruliness, loudness and lewdness.